The safety of your personal information is something that we take very seriously and we are committed to protecting and respecting your privacy.
You may have heard of the General Data Protection Regulation (or GDPR); if you haven’t, it is legislation regarding how personal data can be stored and used and was effective from 25th May 2018.
Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.
If you have any questions about what we have set out below then please contact us.
Personal information is anything that can identify you, for example your name, address, personal details in an email to us, or email address for a newsletter subscriber. We collect information about you if you have:
- Contacted us to discuss how we might offer support
- Instructed us as a client
- Applied to us for a role as an Educator or Employee
- Attended an event
- Signed up to our newsletter
- Accessed our website
- Worked with us as a partner
When you contact us to discuss how we might support your child then we will work through a
detailed assessment of your child’s needs and design a plan of support. This will include some
sensitive information, for example any particular health needs, or personal matters that might
be relevant to educational development. We keep all of this information securely on our
purpose-built database, and share it internally and with our expert educators so that your child
can receive the support to achieve their educational goals.
The legal basis for us to process your information is our legitimate interests in offering support to clients.
If you become a client then you will sign a contract which sets out our relationship, and each of
our rights and responsibilities. We will gather financial data from you as required to receive
fee payment, and as required by UK law.
The legal basis for us to process this information is the performance of a contract, and compliance with legal obligations.
When you apply for a role you will fill in a standard form which sets out your contact details,
some personal information about your career and / or education history, and your information in
support of your application. This will include a statement about any criminal convictions or
cautions you may have. We process your information to carry out a recruitment / placement
Once working with us you will continue to share information with us, and we will record information about you, including relevant health information (e.g. if you take sick leave, maternity leave, disclose a disability), financial information (salary / pension / NI contributions etc) and information you might share in supervision. We will process this information to manage and support you in your work, and to comply with employment and other legal requirements and any contractual relationships we have in place (for example with external educators).
The legal bases for us to process your information are the performance of a contract (of employment or consultancy), compliance with legal obligations (financial regulations, employment law) and our legitimate interests in supporting and managing staff and consultants.
You may have registered to attend with us via email, or directly onto an Eventbrite page. We will
process your information in order to provide the event, and follow up with you for feedback on
the event and to inform you of future similar events in which you are interested (you can opt
out of this information at any time).
The legal basis for us to process your personal data is our legitimate interests in delivering events, recording who has attended, and provide follow up information.
When you subscribe to newsletters or emails from us, we require:
- your name
- your email address
We will collect this information as part of your subscription to our mailing lists.
A subscription to our mailing lists means that you will automatically receive email updates about our activities. We will not email you unnecessarily or for a purpose that you have not agreed to.
Our legal basis for processing your information is consent, therefore you will only receive emails and other information that you have consented to receive. We make sure that our consent process is double-opt in, which means that your consent is validated before we send any communications to you.
You may withdraw your consent at any time by using the ‘unsubscribe’ link on any of our newsletters.
If you unsubscribe from our emails or withdraw your consent for us to use your personal information in this way, we will retain your information within our systems to prevent emails from being sent to you by us. We will keep this information only for as long as we require it for these purposes.
We use external platforms to manage our email marketing and communications. The platform we use is MailChimp.
Our emails may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Whilst using our website we collect anonymous information about your browsing session to help us
improve our website.
We use a tool called Google Analytics to collect this data. All of the data is stored securely on Google’s servers. In order to track your browsing across sessions, Google analytics will place a ‘cookie’ on your machine (a small text file that websites use to track and remember information across several browsing sessions). You can tell your web browser not to accept cookies if you don’t want your data to be collected in this way (refer to your web browser’s help file for more information).
We work with schools, colleges and universities to develop links to support our students. We
facilitate student work experience placements with businesses and organisations. We gather
information from individuals within these establishments.
The basis on which we process this information is our legitimate interests in building relationships with schools and other educational establishments to support students in their educational goals, and our interests in building a network of partner organisations to provide work placements to our students.
We believe that to trust another person with private and personal information is a significant matter. When you give us information in confidence, we will only use it for the purpose you share it, and will only share it with other people in the specific situations described below.
You may ask us to share your information, for example if you ask us to make contact with a partner organisation on your behalf.
HMRC, regulators and other authorities may require reporting of processing activities in certain
circumstances, and HMRC may audit our financial books and records.
- If we receive information about a terrorist threat then we are legally required to report this to police.
- If a local authority is acting under its safeguarding powers then it can legally require us to share information.
- If there is a court order requiring us to produce documents then we must comply.
Professional advisors may have access to JUNO data in the course of performing their duties
(these may include lawyers, auditors, insurers, bankers, accountants, HR and IT support).
Where we do share data in this way, we have contracts in place which protect the security of your personal data and ensure that your data is only processed for specific purposes and in accordance with our instructions.
How do we look after your information?
JUNO has taken suitable measures to safeguard and secure data collected. These are compliant with the General Data Protection Regulation (GDPR).
In the unlikely event that your personal information is compromised, you will be informed as required in the GDPR.
Under certain circumstances, you have rights under data protection laws.
These include the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing of your personal data
- Request transfer of your personal data (where it has been processed using automated means, which does not apply to us)
- Withdraw consent for processing
These rights are set out fully here. You always have the right to complain to the Information Commissioners Office (here). If you would like to see what information we hold about you, or exercise any of these rights, just contact us.
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to personal data, so European law has forbidden transfers of personal data outside of the EEA unless the transfer meets certain criteria.
We makes use of some third party service providers based in the United States so that processing of your personal data will involve a transfer of data outside the EEA. In order to protect you, such transfers only take place with providers who have signed up to the EU –US Privacy Shield: These are:
Google (provides Google Analytics on our website) certificate here.
Mailchimp (newsletter / campaigns service) certificate here.
There is information about the Shield here.
JUNO operates in countries outside the EU, including the US and Russia. The GDPR does not apply to non-EU residents, but we process all client data in the same way, save that data for overseas clients will of course be transferred outside the EU in the process of our communication.
JUNO Education LTD
36-38 Westbourne Grove
Telephone: +44 203 886 15 99